Chuck has been with SYS Yacht Sales for over 18 years. Born in Chicago, he moved to Florida at the age of 18, and moved aboard the first of many boats at 19. Professional Yacht brokerage was a natural progression, but also a planned one, as Chuck had always known the water was his passion.
A licensed captain since 1980, Chuck now holds a 100-ton Master's License. He has first-hand knowledge and experience with a wide variety of vessels - having been involved in virtually every aspect of boats, from building and commercial fishing to private yachts - enabling him to find the right boat for his clients.
You have my appreciation and thanks for the manner in which you and SYS handled our acquisition of the Ensign D III. From the first call I made to you in April 2008 regarding the vessel, and continuing through to the closing in September 2008 you helped facilitate the transaction in the highest professional manner. Additionally, throughout the eight months of renovation your contractor recommendations and other assistance were of great help
We are writing this letter to acknowledge the outstanding performance of one of your salespersons, Captain Charles M. Royhl. Chuck's dedication to service, and keeping of promises goes above and beyond any assistance we could possibly have expected. My husband and I had been boaters in the past, yet my husband Stan had never operated a vessel as large as the 43' Hatteras we recently purchased, from Chuck. Chuck's patience and dedication to providing Stan with all possible information, from recommendations for surveyors, mechanics, rules of the waterways, operation of the vessel, is more than we could have expected. I am in sales myself and pride myself on customer service, yet was more than pleased to see that there was someone else, such a Chuck, who kept every pledge he made.